Total Investment Group

Pharmacy Clerk – Retail Pharmacy.

Job Description:

Job Duties & Responsibilities:

• Greet patients and provide friendly, professional customer service in person and over the phone.
• Communicate effectively with patients, healthcare providers, and pharmacy staff in English and Spanish.
• Assist patients with prescription pickup, refill requests, and general pharmacy inquiries.
• Process customer transactions, collect payments, operate the cash register, and issue receipts.
• Assist with prescription data entry and preparation of prescription labels under pharmacist supervision, as permitted by California law.
• Maintain accurate patient information and assist with administrative tasks and pharmacy documentation.
• Assist with inventory management, including receiving shipments, checking stock levels, organizing products, and monitoring expiration dates.
• Maintain proper storage, organization, and security of pharmacy inventory according to established procedures.
• Keep the pharmacy clean, organized, and compliant with workplace safety and pharmacy policies.
• Assist with coordinating prescription deliveries and communicating with patients regarding pickup or delivery arrangements.
• Protect patient confidentiality and comply with HIPAA regulations and pharmacy policies.
• Work closely with pharmacists, pharmacy technicians, and other team members to ensure efficient daily operations.
• Perform additional clerical and administrative duties as assigned.

Qualifications & Requirements:

• Fluent in Spanish and English (required).
• Excellent customer service and interpersonal communication skills.
• Friendly, compassionate, patient, and professional attitude.
• Strong attention to detail, organizational skills, and ability to multitask.
• Ability to work efficiently and accurately in a fast-paced environment.
• Dependable, punctual, honest, and hardworking.
• Willingness to learn, take initiative, and work collaboratively with others.
• Basic computer skills and ability to learn pharmacy software.
• Previous retail pharmacy or customer service experience preferred but not required.